Last Updated: October 19, 2025
Welcome to reach.am ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform that connects brands with content creators.
By using reach.am, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information that you voluntarily provide when you:
When you use our platform, we automatically collect:
We may receive information from:
We use the collected information for the following purposes:
We may share your information in the following circumstances:
Your profile information (name, bio, portfolio, social media statistics, pricing) may be visible to other platform users. Influencers' public profiles are accessible via unique URLs. Brands can view influencer profiles when searching for collaboration opportunities.
We share information with trusted third-party service providers who assist us in:
We may disclose your information if required by law or in response to:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our platform of any change in ownership.
We implement industry-standard security measures to protect your personal information:
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
Your data is stored on servers located in secure data centers. We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
We use cookies and similar tracking technologies to enhance your experience on our platform:
You can control cookies through your browser settings, but disabling certain cookies may limit platform functionality.
You have the following rights regarding your personal information:
To exercise these rights, please contact us at privacy@reach.am. We will respond to your request within 30 days.
Our platform may contain links to third-party websites and services, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
When you connect your social media accounts (Instagram, Facebook, etc.) to our platform, you authorize us to access certain information from those accounts according to their respective privacy policies and our integration terms.
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately at privacy@reach.am.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to the transfer of your information to our facilities and service providers globally. We ensure appropriate safeguards are in place for such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of the platform after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at privacy@reach.am with "California Privacy Rights" in the subject line.